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Frequently Asked
Questions
FAQ's

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Try a site search or have a look through our frequently asked questions below

  • Are the AUSTCS seminars mainly business events?
    No! AUSTCS is open to all members of the Australian community. We hope the events we host will be filled with a good cross-section of enthusiasts, tea businesses and members of the community who have a connection or passion to see the development of a recognisable Australian tea culture. Without tea enthusiasts, there is no tea community.
  • Can I pay for my tickets by credit card?
    Yes! AUSTCS has opted to use PayPal as a secure online payment service provider. This does not mean you need to have or open a PayPal account. If you wish to pay by credit card simply follow the PayPal system. Select the number and style of ticket you require Enter your billing details Click ‘Pay Online Securely’ Choose the credit card you wish to use Enter country and card details Check billing details Checkout Alternatively, you can choose to pay direct from your PayPal account.
  • Can I volunteer?
    Yes! AUSTCS is a voluntary run organisation and so we are always looking for new people to volunteer. If you're interested in volunteering, drop me an email: adeline@austcs.org
  • What does my AUSTCS ticket cover?
    It depends on your purchase. All information regarding seminars and events can be found on the respective web page. If however you do not find what you are looking for or have a question, please contact us on info@austcs.org
  • Is the seminar tax deductible?
    If you run a business with strong ties to tea, whether as an educator, wholesaler, retailer, hospitality business, or consultancy, you are more than likely eligible for a tax deduction for all expenses related to AUSTCS, including seminar ticket, accommodation, and travel expenses. When you paid for your ticket you will have received a Paypal invoice with our ABN details on it, which you can use to make your claim. If you are unable to locate this invoice we would be more than happy to reissue it. Please take a look at the Australian Tax Office website and consult your accountant for details of eligible tax deductions.
  • Will the Members annual general meeting (AGM) be held at the Seminar?
    No. AUSTCS now holds the AGM online, making it easier for those members who are not attending a seminar to still be involved and vote. All AUSTCS members will receive an email notification of the AGM, its time, date and private link for access. This email will be constitute your invitation.
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